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Personal Information Collection and Use
You may choose to provide personal information through our web sites. Here are the ways in which you may provide the information and the types of information you may submit. We also provide below some information on how we may use the information.
Contact Us
If you communicate with us through the “Contact Us” link on our web sites, we may ask you for information such as your name, email address and telephone number so we can respond to your questions and comments. We also may use the information you provide to evaluate the quality of our products.
Purchase or Creating an Account
If you submit an order on-line with us, we will ask you for information necessary to complete the transaction – such as your name, address, and credit card number, and to allow you to purchase products, obtain access to service and support, or otherwise utilize products or services that you have selected. The processing and transfer of the data are limited to the fulfillment of your order(s)/contract(s), processing change requests which you may request , and customer support as you may request.
Subscribe to a Newsletter, Receive Product Alerts
You may wish to receive information about product upgrades, new products, services, newsletters, and informative emails. If so, you will be asked to provide your e-mail address. If there is any use beyond contacting you using such information, you will be advised of the intended uses at the point that you are being asked to provide such contact information.
Subscribe to a Web-site Forum or Networking
Celincia.com operates forums to better assist its customers in using its products and services, and share experience and knowledge. To permit you to obtain access to these information services, to assist us in creating content that is relevant to you, and to improve your experience on our Web site, including helping you quickly find product information important to you we collect information on your name and e-mail address, and keep track of your preferences concerning the display or location of relevant information. We utilize the information obtained from these sites to improve our products and services. You should be aware that any information you provide in public forums may be read, collected, and used by others who access them. To request removal of your personal information from any forum, contact us at admin@celincia.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Transactional Emails
We may from time to time send you transactional emails such as order confirmations or information on service related issues. Because these emails are not promotional in nature you are not able to unsubscribe from these transactional emails.
You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction or functionality on the site if the information is essential to complete the transaction or functionality.
You have the right to update or correct or remove your personal information. If you believe that Celincia.com does not have your most current personal information. If requested, and to the extent permissible by applicable law relating to the retention of records or otherwise not required for valid business purposes (such as fulfillment of transactions), you may request that we use our best efforts to remove such data from Celincia.com repositories.
Legal Disclosures
Please be advised that in certain instances, it may be necessary for Celincia.com to disclose your personal information to government officials or otherwise as required by applicable law. No personal information will be disclosed to any law enforcement agency or governmental agency except in response to:
- A subpoena, warrant or other process issued by a court of competent jurisdiction;
- A legal process having the same consequence as a court-issued request for information, in that Celincia.com would be in breach of local law were it to refuse to provide such information, and it or its officers, executive or employees would be subject to liability for failing to honor such legal process, provided there is a legal basis to do so, or,
- Where such disclosure is necessary for Celincia.com to enforce its legal rights pursuant to the laws of the jurisdiction from which such information was gathered, and there is a legal basis to do so.